GET IN TOUCH
Contact Us
We’d love to hear from you
Send Us a Message
We aim to respond within 24 hours on business days.
Contact Details
Reach us through any of the channels below.
support@okos.jp
Primary contact for all inquiries
Response Time
Within 24 Hours
On business days (Mon–Fri)
Business Hours
Mon–Fri 10:00–18:00
Japan Standard Time (JST / UTC+9)
Made With Love
Handcrafted in Japan
How Can We Help?
Need Help with an Order?
Find answers to common questions about shipping, returns, and order status in our FAQ.
Visit FAQInterested in Wholesale?
We partner with select boutiques and retailers. Reach out to discuss wholesale opportunities.
support@okos.jpWant a Custom Piece?
Every stone tells a story. Commission a bespoke piece tailored to your intentions and energy.
Custom Orders